Privacy Policy
The website www.pharmnet.gr is the online store for the sale of products and services that belongs to the company under the name "PHARMACY F. BALDIMTSI" (hereinafter the Company), located in the Municipality of Volos Magnesia, on Larissis Street, no. 86, T.K. 38334 - Municipality of Volos, Tax Identification Number 128584708, contact phone 801 11 13 000, 24210 84400, 24210 64003, fax 2421 0 84464, e-mail: [email protected]
The protection of privacy, personal information and data of all those who visit the website www.pharmnet.gr, is our priority so that you can enjoy all our services with the maximum possible security.
As part of this ongoing effort, below we will explain the nature, manner and purposes of personal processing your data we collect as well as your rights, so that & nbsp; your consent, where required for processing, is given, before using our services, after complete and transparent information.
This Policy describes the basic Principles, warranties and purposes for which the Company collects, stores and processes your Personal Data. It concerns everyone who browses this website, registers a user, subscribes to the list of recipients of the site newsletters (newsletters), uses our services, orders / supplies our products (electronic, telephone, etc.), participates in competitions and promotions Our Company, subscribe to rewards programs, participate in our Company's research, interact with our Company on social media (comments and reviews on our pages), evaluate our products or services on third party websites, etc. In the above indicative cases the Our company may collect and process your personal Data.
The declaration of acceptance of this Policy, by filling in the relevant box on the websites of www.pharmnet.gr or by otherwise, it is considered as a free statement of your consent to the collection, processing and further transmission of your personal data for purposes related to the use of the website and the services provided to it, which are analyzed below.
Our Company collects Personal Data that concerns you, or directly from you, or through partner companies . The collection is done through this website and / or in other ways (social media, physical stores, competition websites, telephone orders, etc.). The processing of your Personal Data by the Company is done according to & nbsp; the requirements of the General Regulation on Data Protection (EU) 2016/679, as supplemented by the relevant national and European legislation.
1. Basic Concepts
The "personal data" or « Personal Data » is any information that refers to you natural persons who use this website and may disclose or lead to the identification of your identity. Indicative such information is your name, address, telephone number, etc.
The "processing" of personal data is any operation or sequence of operations performed with or without the use of automated means in data personal data sets or sets of personal data such as the collection, registration or organization of the structure, storage, adaptation, modification, retrieval, search for information, use or disclosure & nbsp; by transmission the dissemination or any other form of disposal the association, combination, restriction, deletion or destruction.
"Responsible" is the natural or legal person, public authority, service or other body that, individually or together with others, determine the purposes and manner of processing personal data.
"Perform the processing" is the natural or legal person, public authority, service or other body that processes data on behalf of the controller.
& nbsp; or ethnic origin, political views, religious or philosophical beliefs or trade union affiliation, genetic data, biometric data, health data or data on a natural person's sex life or sexual orientation.
"Editing" is any operation or sequence of operations performed with or without the use of automated media, on personal data, or in personal data sets, such as the collection, registration, organization, structure, storage, adaptation or alteration, retrieval, retrieval of information, use, disclosure, dissemination or any other form of disposal , the association or combination, limitation, deletion or destruction.
"Recipient" is the natural or legal person, public authority, service or other body to which the personal data, whether third party or not.
"Third party" is any natural or legal person, public authority, service or body, with the exception of the data subject, the controller, the processor and the persons who, under the direct supervision of the controller or processor, are authorized to process the personal data
"Restriction of processing" is the marking of stored personal data in order to limit their processing in the future
"Consent" of the data subject is any indication of will, free, specific, explicit and fully aware, with the which the data subject expresses that he agrees, by a statement or by a clear positive action, that the personal data concerning him be processed.
2. General processing principles
Our Company collects, stores and processes your personal data in a legal and transparent manner for specified, explicit and legitimate purposes and does not process them further in a manner incompatible with those purposes. The Company makes the necessary efforts so that the personal data it maintains and processes is always accurate and up-to-date but also appropriate and relevant and to limit the collection and processing to the absolutely necessary data for the purposes of processing. The data is also kept in a form that allows the identification of data subjects only for the period required for the purposes of processing personal data or for the service of other lawful purposes. Personal data shall be processed in a manner that guarantees its appropriate security, including protection against unauthorized or unlawful processing and accidental loss, leakage, interception, destruction or deterioration, using appropriate technical or organizational measures.
3. Editor
Responsible for processing in the light of the legislation for the protection of personal data is the company with the name "PHARMACY F. BALDIMTSI ", based on Larissis Street, no. 86, T.K. 38334 - Municipality of Volos Magnesia, contact tel. 801 11 13 000, 24210 84400, 24210 64003. For any question or request you can send an e-mail to [email protected]
4. What personal data do we collect and process
When ordering online store products www . pharmnet.gr, the Company collects your personal information such as & nbsp; name, postal address, e-mail address, your landline and mobile phone number . If you order the invoice when ordering our products, you will also be asked for the name of your company, the profession, the tax registration number and the public financial service to which you belong. We collect this information either electronically through the relevant data entry form or by phone, when you call us to order products.
To contact our online store via the relevant contact form we collect & nbsp; and we process your name and e-mail address as well as the information you enter in the relevant box (Message).
At e-mail snikou@pharmnet.gr where I will find in the link " Opportunities Labor " we collect and we process the information and τα CV where us you send .
When you submit your e-mail in the special form on our website, a relevant newsletter will be sent to you , we process the email address you provide.
We collect and process your personal data (profile name, comments, tags and other information that concerns you and you share it with us) during your visit to accounts (profiles) and pages (pages) of the online store www.pharmnet.gr in the social networking sites & nbsp; (social media), such as facebook, twitter, instagram, youtube etc, when you contact us and use the services offered by the above sites to get in touch with us, submit requests, questions, reviews and obtain products and services us.
To create a personal account on our site we will process the email address you enter in the relevant form and your name.
For your registration in our Company competitions you will be asked for your personal data and contact information, which may our Company to draw from your account on social networking sites where the relevant competition is "running".
When communicating with our Company in any way (e-mail, telephone, contact forms, fax, social media etc), we collect and process the data you declare / enter.
In case of your withdrawal from a contract with our Company, we collect and process your withdrawal statements.
Your refusal to provide the personal data requested on a case by case basis makes it impossible for you to provide its services www.pharmnet.gr, communication with us, etc., and may affect its functionality site , slow down your browsing and downgrade the quality of your experience to site .
During each visit to our website, further data is automatically collected for technical reasons, such as the IP address, which has your internet access provider on your computer for internet connection, or information about the webpage you visited site < span style = "font-size: 14pt;"> us, or in relation to the internet browser you use or your operating system etc. (technical information). This technical information may, in individual cases, constitute personal data. As a general rule, we use technical data, however, only to the extent necessary for technical reasons, for the operation and protection of our website against attacks and abuse, as well as in a pseudonymous or anonymous form for statistical purposes.
5. Purposes Processing personal data
We Collect and we process τα personally your data , in particular when are you visiting τ o site us , against the sign up you , each time where you connect in a belongings account customer , or when order products . We process your personal data always bound by European and National legislation and this privacy policy. The above actions are performed strictly only for the provision of the services of this online store and with your explicit consent, when required, which is given by electronic means. In many cases, your personal data is used after anonymization or pseudonymization in order to minimize the risk of leakage.
Α ) Visit at site
- Logs
When you visit the pages of this site, the following items will, as a rule, be are stored for technical reasons in so-called logs:
- The IP address (Internet Protocol address) of the access computer
- The website from which you visit us (recommendation)
- Our websites you visit
- Date and duration of the visit
- Browser type and browser settings
- The operating system
Data will be stored as a technical precaution to protect data processing systems against unauthorized access.
- Use of cookies
χρησιμοποιούμε τα so-called cookies on websites us . Cookies are _ archives text , which us allow to doing the visit your in web site www. pharmnet . gr as more comfortable done . This includes, for example, the default settings for our website presentation or shopping cart functions, as well as the possibility of a single registration, so you only need to register once. Cookies contain a clear combination of letters / digits that identifies the browser you are using. These cookies are temporarily stored on your computer and are transmitted only to our server when you visit our website. We mainly use period cookies, which are not stored on your hard drive and are deleted when the browser is closed or after long periods of inactivity.
You can view and delete the cookies stored on your computer, and check the way cookies are generally handled through your web browser settings. You can to get more information at article of page us where concerns the Settings and Politics Cookies .
B ) Use services του site and others cases
- When you sign up and are logged in, when you place an order or when you start placing an order but do not complete it, we collect , we process and use the personal data and information you provide to us within the framework of the applicable legislation on personal data protection. In this context, we can contact you at the e-mail address that you have already notified us with your registration and always in accordance with the consent you have given us, during registration, offering you products and services based on the information we received during your previous entries. in the online store or when trying to place your order.
- We will process the information you enter for the execution of a contract with our Company, to which you are a party or for to take action upon your request before concluding a contract (eg when placing special orders, when requesting information on the availability of products in short supply, etc.).
In the context of the execution of your contract with the Company (eg purchase of our products), we process the information that you provide us with the obligation to cross-check your payments, the issuance of legal documents, the shipment of products to your place, your information on the delivery time and availability of products, the processing of your order, etc. The Company processes and transmits the data to the cooperating courier companies, in order to enable the delivery of the ordered products.
The Company files the contracts with the consumers - users of this website, within the legal institutional framework. You can access them through a special link on the site. The archiving of your contracts in addition to the tax and other obligations of our Company, allows you to refer to your options and repeat your order easily and quickly.
According to the provisions of the current legislation, our Company may send you a newsletter after your transaction with our online store, you are given the opportunity to oppose the shipment, in an easy way and for free.
- Once you register in the list of recipients of our Company newsletters, we process your personal data (e-mail etc) that we provide us to send you emails about our products and services, Company news, Company events, offers, discounts and contests (newsletters).
- For "immediate promotion" operations, which include any communication of the Company for the purpose of promoting our products and services within the to inform you about promotions, customize communications, or display targeted messages through profile training, social networking sites, and third-party sites.
- The personal data we collect through the relevant contact form or via e-mail, telephone, fax, social media are processed to respond to requests, questions and complaints you submit and offer you support for our products and services. Similarly, we collect and process your personal data to respond to requests, questions, evaluations that you submit during your visit to accounts (profiles) and pages (pages) of the online store www.pharmnet.gr on social networking sites & nbsp; (social media), such as facebook, twitter, instagram, youtube etc.
- In case of your withdrawal from a contract with our Company we will process your details for your refund and receipt of the products you return to us. Your withdrawal statements will be archived and retained without time limit in order to check if you are abusively exercising your relevant right against our Company.
- For the purpose of drawing lots and communicating with the winners, we process your personal data that you disclose to us when you participate in competitions of the Company.
- We process the biographies and information you send to e - mail [email protected] (Job Opportunities) so that evaluating the information you provide us, we can decide whether to hire you at the available job, for which you submit your data . The decision is made with human intervention.
- The Company in the course of its activities may make automated decisions for you or make a customer profile on the based on your personal data that we collect directly from you or legally from other sources (preferences, interests, consumer habits). The specific actions are aimed at improving our services and are implemented, among other things, through targeted advertisements so that you can enjoy personalized services with speed and efficiency both for you and for our Company.
- The Company cooperates with advertising / promotion companies, courier companies, statistical analysis companies, suppliers and service providers, who process your personal data on our behalf. We transfer to our above partners only those personal data that are necessary for the provision of the service that we have agreed and exclusively for the purposes of processing mentioned in this policy.
- The Company, in compliance with the relevant provisions of the law, can process the user's personal data for research purposes market and marketing, as well as to serve the internal purposes of the Company and improve the services provided.
Transmission of our product range information and special promotions and other updates
- We use your data for information you have ordered or attempted to order from the product range and for other promotions from the site to the email address provided by you. You can turn off this email feature at any time.
- We may also use your information to send information about site promotions and special offers. You can oppose this email feature at any time.
- We want you to enjoy reading our emails and in order to continuously improve their content we measure and save the rates of open messages and clicks, ie if you open our emails, what is the content of the emails you open, and if and why our emails may not have been delivered. We may also use this data for statistical purposes.
- Some informative announcements that are necessary for the execution of the contract and the operation of the site, for example regarding services (eg confirmation of registration, information from the customer service department) or services that are subject to charges ( eg confirmation of the order, regarding the contract, processing of payments) can not be deactivated. These notifications will be sent to the contact information provided by you.
C ) Legality of processing
We collect, process and store the personal data and technical information we draw from your access to our website, from our own telephone or e-mail or contact form a) only within the purpose of operation (sale of products / services) of this site, as well as to improve the efficiency of its operation (browsing speed, increase traffic and sales etc.) b) & nbsp; to the extent necessary to prevent or prosecute abuse or other unlawful conduct on this site, or another decision of the Authorities, as well as d) for the safeguarding of our rights and requirements, as well as for our legal defense.
6. To whom do we transmit your personal data - guarantees
Your personal data can be transferred by our Company to partner companies, who as the executors process on our behalf , are associated with the Company by contract, have all the responsibilities provided by law and provide sufficient assurances for the implementation of appropriate technical and organizational measures, so that the processing meets the requirements of the law and ensures the protection of your rights.
If the processors are installed outside the EU, or the data processing is to be done outside the EU . then the transfer of your personal data takes place only: i) in a country for which there is a decision of competence by the European Commission or ii) if the controller or processor has provided appropriate guarantees and provided that enforceable rights and effective redress exist means for data subjects or iii) in any other case provided by law.
in providers services
Προκειμένου to work the site and to completed the orders your cooperate with various companies such as π . χ . central services IT companies _ hosting websites , banking companies , companies courier and transport , on which we transmit τα necessarily data for the implementation of contracts your with το www . pharmnet . gr . We also work with advertising / promotion companies, statistical analytics companies, and other suppliers and service providers, who perform the processing on our behalf, have all the responsibilities provided by law and provide sufficient assurances for the implementation of appropriate technical and organizational measures, so that the processing meets the requirements of the law and ensures the protection of your rights.
Some of these companies work with us as external data processing partners, and therefore use the your data only in accordance with our instructions. Therefore, we have entered into agreements with these companies to take security measures and monitor these measures on a regular basis.
& nbsp; στην The above companies cooperating with us transmit the absolutely necessary personal data of our customers in order to be able to contract between us for the sale of products or the provision of services. It goes without saying that this transmission is always done with absolute security and within the framework of the actions provided for in European and National law. In addition, we have signed agreements with the above third companies to protect your personal data. The following applies specifically to the processing of your data by third parties for the execution of your contracts:
For the delivery of goods to transport companies and postal service companies, as defined by the placement of the order.
For the payment of the goods to the payment service providers that you specify when placing the order. In case of payment by credit card, it is made through the payment server service provider to the partner Bank that you mention in the Payment Methods of our website. In case of payment via PayPal, it is made and processed by the company PayPal (Europe) S.àr.l. etCie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg, no. commercial register: RCS Luxembourg B 118 349. In case of payment via electronic bank deposit, it is made and processed by the Banking Institution of your choice. During the payment process, we do not record or store payment information in this transaction, such as credit card numbers or other bank or other information. You provide this information directly to your respective payment service provider only.
7. Security data
The security of your personal data is a high priority for us. Therefore, we protect your data, which is stored with us through technical and organizational measures to effectively prevent loss or misuse by third parties. In particular, our employees who process personal data are committed to confidentiality. To protect your personal data, it is transmitted in encrypted form. We use, for example, the TLS = Transport Layer Security system to protect communication through your web browser. This is recognizable by the padlock displayed by your browser in the event of a TLS connection. In order to ensure the long-term protection of your data, technical security measures are regularly monitored and, if necessary, adapted to the relevant prevailing technology standards.
Personal data is basically kept in electronic form. We may also keep in a physical file documents that include personal data when necessary (tax information, contracts, original declarations of withdrawal, etc.), taking the necessary protection measures.
If you are in a country other than the Company's servers, communications may involve cross-border transfer of information. We take all necessary measures for the security of this type of data transfer.
8. Duration storage data
All personal data is kept for a predetermined and limited period depending on the purpose of processing, at the end of which, these personal data is deleted from our databases. The personal data you provide to our Company through this website or in other ways will be kept for as long as you wish to enjoy our services and related updates (eg newsletter ) according to the above, and you can revoke your consent at any time. In case of your registration in www.pharmnet.gr, if your account is inactive and there is no other legal condition for the processing of your personal data or a legal reason for their observance, these will be deleted three years after your last action on the website www .pharmnet.gr. From the moment you choose to delete your account on this site, your data will be deleted upon your request within a reasonable period and in any case within three (3) months. The CVs you send to e - mail [email protected] , will be retained for future use and will be deleted at any time request their deletion. In case of a sales contract with www.pharmnet.gr, a reasonable period of retention of your personal data is five years from the completion of your last transaction with our online store. Similarly for any other use of our services after registering on the website www.pharmnet.gr. The time that your Personal Data can be retained by our Company is additionally determined by the relevant obligations of our Company provided in the current Legislation (tax, etc.) and the provisions of the law for the maximum retention period. If there are legal claims / claims of a civil nature of our Company from the contract, the Company may keep your personal data until the completion of the statutory limitation period of the claims. The data collected through the use of cookies are kept for 12 months from the moment you give your consent when you enter our website for the use of cookies.
9. Data Subjects Rights
The security of your personal data is a top priority for us and for this purpose we apply the most advanced security systems and procedures for their protection and for the full and unimpeded exercise of your legal rights. As part of your continuous and immediate service from us, we make sure that you are adequately informed about your rights and how to exercise them.
Specifically data subjects have the following rights:
1. Right to information about the processing of their personal data.
2. Right of access to their personal data and related to the processing and their rights, information (purposes, recipients of processing, retention time, etc.).
3. The right to request the correction of their inaccurate personal data as well as the completion of their incomplete personal data.
4. The right to request the deletion of their personal data because, inter alia, personal data are no longer necessary in relation to the purposes hereof or revoke the consent on which the processing is based or oppose the processing or the personal data have been processed illegally .
5. Right to request the restriction of the processing of their personal data, if they question the accuracy of the personal data or consider the processing illegal or need the data to support legal claims and the Company no longer needs them or when they object to the processing. / span>
6. Right to receive their personal data and / or to request the transfer of such data to another controller (portability right).
7. Right to express their opposition to the processing of their personal data
8. The right not to be subject to a decision taken solely on the basis of automated processing, including profiling, which produces legal effects that affect or significantly affect them in a similar way (right to human intervention).
To exercise your rights you can send a registered mail to the Company "PHARMACY F. BALDIMTSI", Larissis Street, no. 86, T.K. 38334 - Municipality of Volos Magnesia or e-mail at [email protected]
The Company will respond in writing (e-mail or postal letter) within 30 days of receipt of the request and identification of the applicant for the actions taken upon request. This period may be extended by a further two months, if necessary, taking into account the complexity of the request and the number of requests. The Company informs the data subject about this extension within one month from the receipt of the request, as well as about the reasons for the delay.
These rights are exercised at no cost to you. If the data subject 's requests are manifestly unfounded or excessive, in particular due to their repetitive nature, the Company may either: a) impose a reasonable fee, taking into account the administrative costs of providing the information or the announcement or execution of the requested action, or b) refuse to comply with the request.
In addition, if one or more of the above rights are exercised to correct, delete and restrict the processing of your personal data, such requests will also be forwarded to any third party recipient to whom the personal data may have been transmitted for processing purposes, unless this proves impossible or involves a disproportionate effort.
We will provide you with all the necessary information you need to state your prior consent to the processing of your personal data by the Company, for one or more specific purposes. You can revoke your consent at any time, easily and free of charge, without prejudice to the legality of the processing based on your consent, before revoking it. In cases where you are not provided with the possibility of automated revocation of your consent, contact our Company in any way and we will provide you with all the necessary information for the desired revocation. Please understand if applying for your objection / revocation of consent may take some time for technical reasons and in the meantime continue to receive notifications from us.
In case you consider that your personal data has been affected in any way, you can contact our Company at e- mail: [email protected] Our Company is by your side at all times at tel. 801 11 13 000, 24210 84400, 24210 64003, ready to assist you in resolving the issue in a fast, fair and efficient manner. In the alternative, you can contact the Personal Data Protection Authority, to which you can submit a relevant complaint: www.dpa.gr, Postal Address: 1-3 Kifissias Ave., PC 115 23, Athens, tel .: +30 210 6475600, fax: +30 2106475628, e-mail: [email protected] .
10. Buttons Social Networking
Σας we offer τα so called social plugins of of various social networks ( eg " My _ _ _ _ Like » button of Facebook) in web page us . THE integration of them of plugins is implemented via of addthis.com by the Clearsprings Technologies, Inc, 8000 Westpark Drive, Suite 625, McLean, VA 22102, USA .
To protect your privacy, we use a technical solution to integrate social plugins that prevent data (e.g. x. IP address) from being forwarded to addthis or social networks such as Facebook, as soon as our website opens. Only when social plugins are clicked for the first time, then they are activated. This results in your web browser retrieving plugins from addthis servers and presenting them as part of our website. In this combination, information (eg IP address) is transmitted to addthis in the US and to social networks such as Facebook. Additionally, addthis.com may store cookies or so-called "web beacons" on your computer
Only when you click on the social plugins a second time will you be able to make full use of the "Invite a friend "(eg" I like it "). If you are a member of a social network and you click on the relevant social plugin, the social network provider may be able to link your site visit information to your network profile data. Therefore, please contact the social media providers you use for information about these features. You can find detailed information about the operation of addthis.com in the addthis.com privacy policy by clicking on www.addthis.com/privacy .
Learn about your individual browser configuration options in relation to how you can manage cookies and web beacons. You can get this information from your browser builder. In addition, third-party providers offer so-called browser extensions and plugins with which you can configure how your browser handles cookies and personal information.
By selecting the above social networking buttons, you also provide your consent for all of the above.
11. Visit in websites others companies
Ο present website can to contains links to websites others companies . We are not responsible for the data protection measures for external websites that you may access through these links. Please be aware of the protection of your data on these external websites.
12. Applicable Law
In case of dispute or any claim regarding this website, Greek law is applicable, regardless of the type of dispute .
For all actions or legal proceedings arising out of or in connection with this Policy, its effect, application the fulfillment or violation or the content of this Policy, the Greek Courts have jurisdiction, whose jurisdiction you irrevocably recognize.
Notwithstanding the foregoing, the Company reserves the right to exercise its legal rights before the courts of the place of violation of this Policy. .
13. Amendments to this Policy
We always want to present to our customers attractive product offers and therefore, to constantly adapt our product range to wishes of our customers. It may also be necessary to update and modify this policy in order to respond to any changes to the operation of this site, the services it provides and in the provisions of the law . Therefore, we encourage you to be informed on a regular basis of any policy changes that may be posted on this website.
To the extent that these modifications may affect your consent, we will keep you informed.
February 2022