General Questions
Orders
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How can I pay for my order?
Payment can be made in 5 different ways:
Cash on delivery(ONLY FOR GREECE)
By deposit in a Bank Account
By credit card
Upon receipt and payment of your order from our store
For more details you can refer to our Payment Methods page -
How can I place an order?
You can place your order in the following ways:
Through our website
By phone
Via e-mail
By fax
More details can be found on our Ways Order -
How do I know that my order has been completed?
Once your order is completed, an e-mail will be sent to you by our company, where the amount and content of the order will be confirmed. -
How soon will I receive my order?
Your orders at pharmnet.gr are completed and shipped as soon as possible.
Greece:
For orders concerning Athens, Thessaloniki and Central Greece the delivery time is only 1-2 working days. For orders in the rest of Greece and for island destinations it is 1-3 working days and for inaccessible areas 2-3 working days.Cyprus:
For orders related to freight shipping is 7-10 working days.
For Express orders it is 1-3 working days and in inaccessible areas 3-5 working days.
Europe:
Χώρα Zone
Delivery Time (Days) AUSTRIA
2 3 BELGIUM 1 4 BULGARIA 2 2 FRANCE 1 4 GERMANY 1 4 DENMARK 2 5 ESTONIA 2 5 IRLAND
2 5 SPAIN 2 4 ITALY 1 3 CROATIAN 2 4 LATVIA 2 5 LITHUANIA 2 5 LUXEMBOURG 1 4 UK
1 5 MONACO 1 5 NETHERLANDS 1 5 HUNGARY 2 3 POLAND 2 4 PORTUGAL 2 5 ROMANIA 2 4 SLOVAKIA 2 4 SLOVENIA 2 4 SWEDEN 2 5 CZECH 2 4 FINLAND 2 6 SWITZERLAND 3 5 NORWAY 3 6 -
Can I cancel my order?
You can cancel your order before sending it (in this case you will be notified by e-mail). If the shipment has already been made and you still wish to cancel it, you will only be charged the shipping costs.
Shipping and deliveries
Returns and credit
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Can I return a product?
Pharmnet.gr accepts the return of products or the entire order within 10 calendar days under certain conditions. (See the terms on the Product Returns page).